Delete Your Account & Data
Word Snap 3D · developed and published by Ali Çelik (Ali Çelik Games)
Who this page applies to
This page explains how to delete your account and the data associated with it in the mobile game Word Snap 3D, published on Google Play and the Apple App Store by Ali Çelik, trading as Ali Çelik Games (Ankara, Türkiye).
Signing in is optional in Word Snap 3D. If you have never signed in, you do not have an account with us and we hold no data about you: your progress lives only on your device, and uninstalling the app removes it permanently.
Option 1 — Delete from inside the game (recommended)
You can delete your account yourself, without contacting us, in under a minute:
- Open Word Snap 3D on your device.
- Make sure you are signed in with the account you want to delete (Google, Apple or your nickname profile).
- Tap the Profile button on the main menu.
- Scroll down and tap Delete Account.
- Confirm on the warning dialog that appears.
Your account and its cloud data are deleted immediately, and the app returns to signed-out (local-only) mode.
Deletion is permanent and cannot be undone. Coins, gems, purchased items, achievements, friends and challenge history are lost and cannot be restored or refunded, including previously completed in-app purchases.
Option 2 — Request deletion by e-mail
If you can no longer access the app or your account, send an e-mail to alicelik1980@gmail.com with the subject line “Word Snap 3D — Account Deletion”, sent from the e-mail address linked to your account, and include your in-game nickname.
We verify the request and complete the deletion within 30 days, and confirm by reply when it is done. We may ask one follow-up question if we cannot match the request to an account.
What is deleted, and what is kept
| Data | What happens |
|---|---|
| Firebase account (user ID, e-mail address, display name) | Deleted immediately |
| Nickname and nickname reservation | Deleted immediately; the nickname becomes available to other players |
| Game progress — level, coins, gems, skills, achievement progress, daily-reward streak | Deleted immediately |
| Friends list and pending friend requests | Deleted immediately, including the entries held by your friends |
| Challenge invitations, challenge results, leaderboard entries | Deleted immediately |
| Push-notification token and notification language | Deleted immediately |
| Data stored on your device only (offline progress, settings) | Not held by us; removed when you uninstall the app |
| Encrypted infrastructure backups held by our hosting provider (Google Firebase) | Overwritten on the provider's normal rotation, within 30 days at the latest |
| Purchase and billing records held by Google Play / the Apple App Store | Retained by the store, not by us — we never receive or store your payment details. These records are kept by the store operator for as long as tax and accounting law requires, and are outside our control |
| Aggregated, anonymised analytics that can no longer be linked to you or your device | Retained — this data contains no identifiers and cannot be traced back to an individual |
Deleting only part of your data
If you want some of your data removed without deleting your whole account — for example your challenge history or your friends list — write to alicelik1980@gmail.com and describe what you would like removed. We answer within 30 days.
More information
Full details are in the Word Snap 3D Privacy Policy (Section 12, “Deleting your account”) and the Terms of Service.